Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the average shipping time for orders?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What materials are used in Deadwood Studios products?
We prioritize high-quality, sustainable materials including organic cotton, recycled polyester, and ethically sourced fabrics to ensure durability and comfort.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.